Privacy Policy
Last Updated: July 28, 2026
At SalonCore, developed by Nexlayo Technologies, we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We collect information in the following ways:
- Account Information: When you register, we collect your name, salon name, email address, phone number, and billing details.
- Salon Client Data: Information you enter about your own clients (names, contact details, service history) is stored securely on our servers to provide CRM functionality to you.
- Usage Data: We automatically collect information about how you interact with our software (e.g., login times, features used, device type) to improve our services.
2. How We Use Your Information
Your information is used to:
- Provide, maintain, and improve the SalonCore platform.
- Process payments and subscription renewals.
- Send administrative messages, technical notices, and security alerts.
- Provide customer support.
Important: We do not sell, rent, or use your salon's client data for our own marketing purposes. Your client data belongs to you.
3. Data Security
We implement robust security measures, including encryption in transit and at rest, regular backups, and strict access controls, to protect your data against unauthorized access, alteration, or destruction.
4. Third-Party Services
We may use trusted third-party service providers (e.g., payment gateways like Razorpay/Stripe, cloud hosting providers like AWS/GCP) to operate our software. These providers are bound by strict confidentiality agreements and only process data necessary for their specific functions.
5. Cookies Policy
SalonCore uses cookies and similar tracking technologies to enhance user experience, remember login sessions, and analyze platform traffic. By using our software, you consent to the use of cookies. You can manage cookie preferences through your browser settings.
6. Data Retention and Deletion
We retain your data for as long as your account is active. If you cancel your subscription, you may request the complete deletion of your data by contacting our support team.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or an in-app notification.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact our Data Protection Officer at:
Email: support@nexlayo.com
Address: Nexlayo Office, Bilasipara Main Road, Dhubri, Assam 783348, India